Fluent Commerce is a global cloud order management platform that enables omnichannel retailers to offer their customers a seamless shopping experience. With headquarters in Sydney, Australia, and offices in North America, Europe, and Asia, Fluent Commerce provides a comprehensive solution for retailers to manage orders, inventory, and customer service across all sales channels.
Highlights:
- Streamlined Order Management: Fluent Commerce allows retailers to efficiently manage orders from multiple channels in one centralized platform, providing a unified view of inventory and order fulfillment.
- Enhanced Customer Experience: By integrating with various sales channels and providing real-time visibility into inventory, retailers can offer customers accurate order status and delivery information, leading to improved customer satisfaction.
- Flexibility and Scalability: The platform is designed to adapt to the evolving needs of retailers, offering flexibility to support various fulfillment methods and scalable to accommodate business growth. Optimization of Inventory Management: Retailers can optimize inventory levels and reduce stockouts by gaining insights into inventory across different locations and fulfillment options.
- Seamless Integration: Fluent Commerce seamlessly integrates with existing systems, such as point-of-sale, e-commerce platforms, and enterprise resource planning (ERP) systems, ensuring a smooth transition and minimal disruption to operations.
Technical Aspects:
- Cloud-Based Solution: Fluent Commerce operates on a cloud-based architecture, providing accessibility, scalability, and security for retailers.
- API Integration: The platform offers robust API integration capabilities, enabling seamless connectivity with third-party systems and applications.
- Real-Time Data: Retailers can leverage real-time data to make informed decisions and provide accurate order and inventory information to customers across all touchpoints.
Fluent Commerce empowers retailers to deliver exceptional omnichannel experiences, optimize operations, and drive customer loyalty in an increasingly competitive retail landscape.
